Shipping Policy

Shipping & Return Policy

All printing and shipping is handled by Printumo in Denmark. 

Standard Flat Rate worldwide shipping typically takes 1-2 working days for delivery in Europa and 1-5 days for delivery to UK. They also deliver to the US, CA and AUS.

    Sustainability Measures and Carbon Neutral Print Process: 

    I'm proud to say that my prints are sustainably packaged and carbon neutral from end-to-end. This was only made possible by the amazing efforts of my print studio partner The Print Space, who have worked incredibly hard to carefully inspect every stage of their printing and shipping process. 

     

    Returns on damaged or lost artwork

    In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost.

    In the event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).

     

    Customs

    We have duty free delivery to the EU, customers in other countries may have to pay a Customs clearance fee as required by your port of delivery.

     

     

    Got another question? 

    For any additional enquiries, please email me at jokedejager@mac.com